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Returns & Exchanges

We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 30 day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 30 days of making a purchase.

Proof of purchase

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund but will provide you with a store credit instead.

We gladly accept returns for both refunds and exchanges!

  • Exchanges can only be requested for the same item in alternate sizes. 
  • If your exchange cannot be completed due to unavailable stock or a different item is requested, a refund will be issued. 
  • Items must be unwashed, undried and not excessive wrinkling or are subject to denial. 
  • Items must not be worn or have any markings (ie: strong odors or smells like smoke, cologne, detergent, stains, etc.), will not be accepted.

Sale and clearance items

Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.

Shipping items

In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.

Returns can be mailed to:

  • PO Box 81095
    47 Wilson Street West
    Ancaster, ON L9G 1N0 

You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

[email protected]

This document was last updated on October 16, 2021