Please review our Frequently Asked Question’s Page to see if they can answer your questions or concerns.
If you have any additional questions regarding an order please feel free to email our online customer service department at [email protected].
“Even though a Deere is mostly nocturnal”, unfortunately our customer service hours are only Monday to Friday 8:00am to 4:00pm EDT. Please allow up to 24 hours for a response to an inquiry. Emails sent during non-office hours will be handled on our next business day.
For a basic overview of our fit and sizes, each product will it’s own sizing chart that will be in the products description.
We offer exchanges on products for the same item in alternate sizes.
We gladly accept returns for both refunds and exchanges!
Exchanges can only be requested for the same item in alternate sizes.If your exchange cannot be completed due to unavailable stock or a different item is requested, a refund will be issued.Items must be unwashed, undried and not excessive wrinkling or are subject to denial.Items must not be worn or have any markings (ie: strong odors or smells like smoke, cologne, detergent, stains, etc.), will not be accepted.
You should not experience any shrinkage with our garments. Each individual product will have washing recommendation. We recommend washing and hanging to dry or drying in low heat as possible.
Not yet, but we do plan on offering digital gift cards in the future.
Yes, please write to [email protected].
If you are shopping within Canada then no duty fees are applicable. If you are shopping outside of Canada then your order may be subject to customs fees and taxes, paid by purchaser.
We use Canada Post & USPS. We are currently only shipping to North America.
We have a 30-day return window for all items on our site. The return window starts once your package has been delivered to you.
We offer exchanges on products for the same item in alternate sizes.
Please contact our support team and include your name, order number and description of damage or picture. Send email to [email protected].
We accept Visa, Mastercard and American Express credit cards for quick and easy checkout.